:root {
  --bg: #f4f5f8;
  --card: #ffffff;
  --ink: #0f172a;
  --muted: #5b6478;
  --line: #e6e8ee;
  --primary: #2f5bff;
  --primary-ink: #ffffff;
  --ok: #1a7f4b;
  --warn: #b45309;
  --danger: #d9381e;
  --radius: 16px;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0; background: var(--bg); color: var(--ink);
  font: 16px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}
a { color: var(--primary); }
h1 { font-size: 1.7rem; letter-spacing: -.6px; font-weight: 800; margin: 0 0 .6rem; }
h2 { font-size: 1.1rem; letter-spacing: -.2px; font-weight: 800; margin: 0 0 .6rem; }
h3 { font-size: 1rem; margin: 0 0 .4rem; }
.muted { color: var(--muted); }
.small { font-size: .85rem; }
.right { text-align: right; }
.nowrap { white-space: nowrap; }
.hide { display: none !important; }

/* ---------- header / nav (barra laterale su desktop) ---------- */
.top { background: #fff; color: var(--ink); border-bottom: 1px solid var(--line); }
.top .bar { max-width: 1200px; margin: 0 auto; padding: .6rem 1rem; display: flex; flex-wrap: wrap; gap: .4rem 1rem; align-items: center; }
.brand { font-weight: 800; font-size: 1.1rem; letter-spacing: -.3px; color: var(--ink); text-decoration: none; display: inline-flex; align-items: center; gap: .6rem; }
.top a.brand::before { content: ""; width: 30px; height: 30px; border-radius: 9px; background: var(--primary) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='18' height='18' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M14.7 6.3a4 4 0 0 0-5.4 5.4L3 18l3 3 6.3-6.3a4 4 0 0 0 5.4-5.4l-2.6 2.6-2.4-.6-.6-2.4z'/%3E%3C/svg%3E") center/18px no-repeat; }
.top nav { display: flex; flex-wrap: wrap; gap: .15rem; flex: 1; }
.top nav a, .top nav summary {
  color: #475069; text-decoration: none; padding: .55rem .8rem; border-radius: 10px; font-size: .95rem; font-weight: 600; cursor: pointer; list-style: none; display: block;
}
.top nav summary::-webkit-details-marker { display: none; }
.top nav a:hover, .top nav summary:hover { background: #eef0f4; color: var(--ink); }
.top nav a.on { background: #eef2ff; color: var(--primary); }
.top nav details { position: relative; }
.top nav details[open] > div {
  position: absolute; z-index: 20; background: #fff; border: 1px solid var(--line); border-radius: 12px; box-shadow: 0 10px 28px rgba(15,23,42,.14); padding: .3rem; min-width: 220px; top: 100%; left: 0;
}
.top nav details[open] > div a { display: block; }
.top .who { display: flex; gap: .6rem; align-items: center; font-size: .9rem; color: var(--muted); }
.top .who form { margin: 0; }
.top .who a { color: var(--ink); font-weight: 700; text-decoration: none; }
.linklike { background: none; border: 0; color: var(--muted); text-decoration: underline; cursor: pointer; font: inherit; padding: 0; }
.wrap { max-width: 1200px; margin: 0 auto; padding: 1.2rem 1rem; }
.public .wrap { max-width: 760px; }
@media (min-width: 960px) {
  body:not(.public) .top {
    position: fixed; inset: 0 auto 0 0; width: 232px; z-index: 30; border-bottom: 0; border-right: 1px solid var(--line); overflow-y: auto;
  }
  body:not(.public) .top .bar { max-width: none; height: 100%; flex-direction: column; align-items: stretch; flex-wrap: nowrap; padding: 1.4rem 1rem; gap: 1.6rem; }
  body:not(.public) .top nav { flex-direction: column; flex: 1 1 auto; gap: .2rem; }
  body:not(.public) .top nav details[open] > div { position: static; box-shadow: none; border: 0; padding: 0 0 0 .6rem; min-width: 0; }
  body:not(.public) .top nav summary::after { content: " \25BE"; color: var(--muted); }
  body:not(.public) .top .who { flex-direction: column; align-items: flex-start; gap: .2rem; padding-top: 1rem; border-top: 1px solid var(--line); }
  body:not(.public) .wrap { margin-left: 232px; max-width: none; padding: 1.8rem 2.2rem; }
}
/* ---------- cards ---------- */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.2rem; margin-bottom: 1rem; }
.card > :last-child { margin-bottom: 0; }
.card.warn { border-color: #e6b566; background: #fff9ef; }
.card.danger { border-color: #e39a92; background: #fff5f4; }
.grid { display: grid; gap: 1rem; }
.grid.two { grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); }
.grid.three { grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); }
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: .75rem; margin-bottom: 1rem; }
.stat { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.1rem 1.2rem; text-decoration: none; color: inherit; display: block; }
.stat b { display: block; font-size: 2.3rem; letter-spacing: -1px; font-weight: 800; line-height: 1.1; }
.stat.hot { border-color: #ffd3c9; background: #fff1ee; }
.stat.hot b { color: var(--danger); }
.pagehead { display: flex; flex-wrap: wrap; gap: .5rem 1rem; align-items: center; justify-content: space-between; margin-bottom: .8rem; }
.pagehead h1 { margin: 0; }
.actions { display: flex; flex-wrap: wrap; gap: .5rem; align-items: center; }

/* ---------- buttons ---------- */
.btn {
  display: inline-block; padding: .6rem 1.05rem; border-radius: 12px; border: 1px solid var(--line); background: #fff; color: var(--ink);
  font: inherit; font-weight: 600; text-decoration: none; cursor: pointer; line-height: 1.2; text-align: center;
}
.btn:hover { background: #eef2f7; }
.btn.primary { background: var(--primary); border-color: var(--primary); color: #fff; }
.btn.primary:hover { background: #1d3fd1; }
.btn.ok { background: var(--ok); border-color: var(--ok); color: #fff; }
.btn.danger { background: #fff; border-color: var(--danger); color: var(--danger); }
.btn.danger:hover { background: #fdecea; }
.btn.small { padding: .3rem .6rem; font-size: .85rem; font-weight: 600; }
.btn.big { padding: .95rem 1.2rem; font-size: 1.1rem; width: 100%; }
form.inline { display: inline; margin: 0; }

/* ---------- forms ---------- */
.field { display: block; margin-bottom: .8rem; }
.field > span { display: block; font-weight: 600; font-size: .9rem; margin-bottom: .2rem; }
.field small { display: block; color: var(--muted); margin-top: .15rem; }
input[type=text], input[type=email], input[type=password], input[type=number], input[type=date], input[type=time], input[type=datetime-local], input[type=tel], input[type=search], select, textarea {
  width: 100%; padding: .6rem .8rem; border: 1px solid #cfd4e0; border-radius: 12px; font: inherit; background: #fff; color: var(--ink); min-height: 44px;
}
textarea { min-height: 96px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: 3px solid #c9d5ff; border-color: var(--primary); }
input[type=file] { width: 100%; padding: .5rem 0; font: inherit; }
.phone-row { display: grid; grid-template-columns: 150px 1fr; gap: .5rem; }
.check { display: flex; gap: .55rem; align-items: flex-start; margin: .4rem 0 .8rem; }
.check input { width: 22px; height: 22px; margin-top: .1rem; flex: none; }
.checklist { max-height: 260px; overflow: auto; border: 1px solid var(--line); border-radius: 8px; padding: .4rem .7rem; }
.row2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 0 1rem; }
.filters { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: .5rem .75rem; align-items: end; }
.filters .field { margin: 0; }
.filters .btn { min-height: 44px; }

/* ---------- alerts ---------- */
.alert { padding: .75rem 1rem; border-radius: 9px; margin-bottom: 1rem; border: 1px solid; }
.alert.ok { background: #edf7ee; border-color: #a5d6a7; color: #1b5e20; }
.alert.error { background: #fdecea; border-color: #f2a39a; color: #8a1f13; }
.alert.warn { background: #fff6e5; border-color: #f0c36d; color: #7a4b00; }
.alert ul { margin: 0; padding-left: 1.2rem; }

/* ---------- badges ---------- */
.badge { display: inline-block; padding: .12rem .55rem; border-radius: 99px; font-size: .78rem; font-weight: 700; background: #e6ebf1; color: #33414f; white-space: nowrap; }
.st-aperto { background: #fde8c8; color: #8a4b00; }
.st-preso_in_carico { background: #e7ecff; color: #1f2a8a; }
.st-da_riassegnare { background: #f8d4d0; color: #8a1f13; }
.st-intervento_registrato { background: #e4dcf7; color: #4a2f8f; }
.st-chiuso { background: #dcefdc; color: #1b5e20; }
.w-ok { background: #dcefdc; color: #1b5e20; }
.w-scade { background: #fde8c8; color: #8a4b00; }
.w-scaduta { background: #eceff3; color: #5d6b7a; }
.w-nd { background: #eceff3; color: #5d6b7a; }
.u-alta { background: #f8d4d0; color: #8a1f13; }
.u-normale { background: #e6ebf1; color: #33414f; }
.u-bassa { background: #eceff3; color: #5d6b7a; }
.badge.red { background: var(--danger); color: #fff; }
.badge.amber { background: #fde8c8; color: #8a4b00; }

/* ---------- tables ---------- */
.table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }
table.t { width: 100%; border-collapse: collapse; font-size: .93rem; }
table.t th { text-align: left; background: #f4f5f8; padding: .5rem .6rem; border-bottom: 1px solid var(--line); white-space: nowrap; font-size: .82rem; }
table.t td { padding: .55rem .6rem; border-bottom: 1px solid #edf0f4; vertical-align: top; }
table.t tr:hover td { background: #fafbfd; }
table.t tr.flag td { background: #fff3f1; }
table.t td.num, table.t th.num { text-align: right; }
table.t tfoot td { font-weight: 700; background: #f4f6f9; }
dl.kv { display: grid; grid-template-columns: max-content 1fr; gap: .3rem 1rem; margin: 0; }
dl.kv dt { color: var(--muted); font-size: .9rem; }
dl.kv dd { margin: 0; }

/* ---------- ticket ---------- */
.timeline { list-style: none; margin: 0; padding: 0; border-left: 3px solid var(--line); }
.timeline li { padding: 0 0 .9rem .9rem; position: relative; }
.timeline li::before { content: ""; position: absolute; left: -8px; top: .35rem; width: 11px; height: 11px; border-radius: 50%; background: var(--primary); }
.timeline li.sys::before { background: #9aa8b6; }
.timeline li.bad::before { background: var(--danger); }
.timeline li.good::before { background: var(--ok); }
.timeline .when { color: var(--muted); font-size: .82rem; }
details.panel { border: 1px solid var(--line); border-radius: var(--radius); background: #fff; margin-bottom: .7rem; }
details.panel > summary { cursor: pointer; padding: .75rem 1rem; font-weight: 700; list-style: none; }
details.panel > summary::-webkit-details-marker { display: none; }
details.panel > summary::before { content: "+ "; color: var(--primary); }
details.panel[open] > summary::before { content: "- "; }
details.panel > .body { padding: 0 1rem 1rem; }
.files { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: .7rem; list-style: none; padding: 0; margin: 0 0 .8rem; }
.files li { border: 1px solid var(--line); border-radius: 9px; padding: .5rem; background: #fff; font-size: .85rem; overflow: hidden; }
.files img.thumb { width: 100%; height: 100px; object-fit: cover; border-radius: 6px; display: block; margin-bottom: .3rem; background: #eef2f7; }
.files .ico { height: 100px; display: flex; align-items: center; justify-content: center; font-weight: 800; color: var(--primary); background: #eef2f7; border-radius: 6px; margin-bottom: .3rem; font-size: 1.2rem; }
.files a.name { word-break: break-all; display: block; }
.files video { width: 100%; max-height: 120px; border-radius: 6px; }
.qr { width: 190px; height: 190px; image-rendering: pixelated; border: 1px solid var(--line); border-radius: 8px; background: #fff; }
.hero { text-align: center; }
.hero form { max-width: 560px; margin: 0 auto; }
.scanrow { display: grid; grid-template-columns: 1fr auto; gap: .5rem; }
#scanner-box { margin-top: .8rem; }
#scanner-box video { width: 100%; max-height: 320px; border-radius: 10px; background: #000; }
.notice-big { font-size: 1.05rem; }

/* ---------- login ---------- */
.login { max-width: 420px; margin: 8vh auto 0; }

/* ---------- label sheet (stampa) ---------- */
.labels { display: grid; gap: 6mm; grid-template-columns: repeat(auto-fill, minmax(62mm, 1fr)); }
.labels.s { grid-template-columns: repeat(auto-fill, minmax(45mm, 1fr)); }
.labels.l { grid-template-columns: repeat(auto-fill, minmax(90mm, 1fr)); }
.label { border: 1px dashed #888; border-radius: 4mm; padding: 3mm; text-align: center; break-inside: avoid; background: #fff; }
.label img { width: 100%; max-width: 48mm; display: block; margin: 0 auto 2mm; }
.labels.s .label img { max-width: 32mm; }
.labels.l .label img { max-width: 70mm; }
.label .lname { font-weight: 800; font-size: 11pt; line-height: 1.15; }
.label .lserial { font-size: 9.5pt; font-family: ui-monospace, Menlo, Consolas, monospace; }
.label .lhint { font-size: 8pt; color: #333; margin-top: 1mm; }

@media (max-width: 640px) {
  .wrap { padding: .75rem; }
  .phone-row { grid-template-columns: 118px 1fr; }
  .top .who { width: 100%; justify-content: space-between; }
  dl.kv { grid-template-columns: 1fr; gap: 0; }
  dl.kv dt { margin-top: .5rem; }
}
@media print {
  body { background: #fff; }
  .top, .noprint, .alert { display: none !important; }
  .wrap { max-width: none !important; padding: 0 !important; margin-left: 0 !important; }
  .card { border: 0; padding: 0; }
  .labels { gap: 4mm; }
  .label { border: 1px solid #000; }
}